Emergency assistance to the disabled at home: solving the problem

Authors:

Ishutina Inna Sergeevna, PhD in Medical sciences, Head of the Department at medical support early care and support of the Institute of Early Help and Support of the Albrecht Federal Scientific Centre of Rehabilitation of the Disabled, 50 Bestuzhevskaya Street, 195067 St. Petersburg, Russian Federation; e-mail: in.ishutina@yandex.ru; https://orcid.org/0000-0002-6640-904X.

Shabanova Oksana Antonovna, PhD in Medical sciences, leading researcher at the Department of medical support early care and support of the Institute of Early Help and Support of the Albrecht Federal Scientific Centre of Rehabilitation of the Disabled, 50 Bestuzhevskaya Street, 195067 St. Petersburg, Russian Federation; e-mail: expert-oksana@mail.ru; https://orcid.org/0000-0002-8019-8963.

Khodakovskii Matvei Dmitrievich, junior researcher at the Department of medical support early care and support of the Institute of Early Help and Support of the Albrecht Federal Scientific Centre of Rehabilitation of the Disabled, 50 Bestuzhevskaya Street, 195067 St. Petersburg, Russian Federation; e-mail: hodak200@yandex.ru; https://orcid.org/0000-0001-6953-5191.

Svintsov Alexander Anatolyevich, Grand PhD in Medical sciences, Associate Professor, Director of the Institute for Rehabilitation and Habilitation of Disabled People of the Albrecht Federal Scientific Centre of Rehabilitation of the Disabled, 50 Bestuzhevskaya Street, 195067 St. Petersburg, Russian Federation; e-mail: aleksv53@yandex.ru.

Sokurov Andrei Vladimirovich, Grand PhD in Medical sciences, Director of the Institute of Early Care and Assistance of the Albrecht Federal Scientific Centre of Rehabilitation of the Disabled, 50 Bestuzhevskaya Street, 195067 St. Petersburg, Russian Federation; e-mail: ansokurov@yandex.ru; https://orcid.org/0000-0002-3736-2895.

Annotation:

Introduction. To ensure that persons with disabilities have access on an equal basis with others to the physical environment, to transport, to information and communication, including information and communication technologies and systems, as well as to other facilities and services open or provided to the public, both in urban and rural areas, as well as the provision of various types of services of assistants and intermediaries, including guides, readers and professional sign language interpreters, to facilitate accessibility of buildings and other facilities, Convention on the Rights of Persons with Disabilities, which is open to the public, provides for the creation of a system for calling emergency operational services, text messages via mobile radiotelephone communication.
In this regard, the necessary measures are being taken in the Russian Federation to ensure access of persons with disabilities to the system of calling emergency services by a unified 112 number in all regions, including in remote and rural areas.
The regulation of the Ministry of Communications and Mass Media of Russian Federation is aimed at ensuring access for disabled people to the system of calling emergency services via the unified 112 number in all regions of the member states, including in remote and rural areas. Because there is no federal normative legal act regulating the alarm button service in the Russian Federation, the provision of the service is regulated by regional normative acts.

Aim. Analysis of the results of monitoring the provision of the “alarm button” service to certain categories of disabled people, the organization and functioning of the emergency call system at the unified number “112”.

Materials and methods. The materials of the study were information provided by the state authorities of 85 constituent entities of the Russian Federation on the provision of the “alarm button” service to disabled people and information on the organization and functioning of the emergency call system at a unified number “112”. The methods of systematization and generalization of the obtained data of statistical analysis of dynamic series with calculation of the proportion of disabled people who received the “alarm button” service (from the total number of those who applied for this service) were used.

Results. On average for the Russian Federation, the share of disabled persons who received the alarm button service (of the total number of people who applied for this service) increased in 2021 compared to 2018. The share of disabled people who received the alarm button service as of January 1, 2021 (of the total number of people who applied for this service) was over 81.52 % (24.45 % as of January 1, 2018) on average for the Russian Federation.

Discussion. At present, annual monitoring is conducted of the provision of the alarm button service, while there is no monitoring of the service for disabled persons, who use the unified 112 number to call emergency services, including for the hearing impaired/deaf. As of January 1, 2021, 28 subjects of the Russian Federation provide the alarm button service for disabled persons. Changes were made to the list of indicators of the accessibility of facilities and services for monitoring, and a new indicator was added — the availability of the service calling emergency services via the unified telephone number 112 for persons with a hearing disability.

Conclusion. The developed regulatory framework allows the functioning of the system for calling emergency operational services by a unified number 112 and the service alarm button. Solving the problems identified in the course of the study will allow for effective monitoring of these services.

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